Victor Wilburn
Thank you victor and Kylie for making this such a smooth and easy experience. I really appreciate all your help, I’m excited about my new car.
Some of the best people I could have ever gotten to help me out! Victor was the man through the whole experience, made the trip from Lutz and everything was a smooth ride
Kyle, and Victor are amazing, Definitely the easiest car buying experience I’ve ever had. Definitely recommend!
Victor Wilburn took the time to get to know us as people and not just another customer making the whole experience personal and positive. His tailoring of the experience to our wants and needs streamlined the entire process making what is usually a stress filled wreck into a positive experience. I would recommend Dodge Chrysler Jeep Ram FIAT of Winter Haven to anyone! Thanks Victor!
Victor W was amazing and honest. He was patient with us and never made us feel pressured. It was clear he wanted to get us into a car with a price we felt comfortable with, and didn’t try to upsell us.
My wife found the add on line for the car. I was kind of unsure when I learned it was at a dealership, but we decided to go have a look. We were paired up with sales consultant Victor Wilburn and from that moment on Victor did a fantastic job of making us feel at ease and was very personable during the whole process. Victor went with us on the test drive and told us all we needed to know about the vehicle and was not pushy and was an all around pleasure to work with. The one thing we really liked about Victor, he made us feel like family. Like a brother you could go-to for advice or just talk too. We would totally recommend Dodge of Winter Haven for your next car purchase, be sure to ask for Victor if you want excellent customer service. Thank you Victor and Dodge of Winter Haven, for helping us find the right vehicle!!!
Everyone has the cringing reaction when thinking about buying a vehicle and dealing with the actual process of salesman, sales managers and eternal negotiations. Been there done that. Over 32 years in the Winter Haven area and have purchased 6 vehicles from this dealership. Stopped by to look at a vehicle and was met by Victor Wilburn a salesman with DCJR. He told my wife and I all about the vehicle, he was respectful, informative and gracious with his time. I committed to coming back the next day for a test drive and start the process. Next day we started the "negotiations". Fair amount of back and forth with the sales manager with Victor presenting my expectations and also those of the dealership. He worked to get the deal done with no pressure on me. By far the best experience I've ever had buying a vehicle due to his attention to my expectations and respect for my time. While I was waiting for things to be finalized, he took the time to introduce me to the service manager who I'll be dealing with for any vehicle issues I may have. If you want a nice experience in buying a vehicle with someone that makes it less stressful look for Victor Wilburn when you want to purchase a vehicle from this dealership.