Read Our Recent Reviews

Add A Review
Best experience I’ve ever encountered when purchasing a new vehicle. From start to finish, Logan was very patient and kind in what always seems to be a daunting task with purchasing a vehicle. Logan was very informative and knowledgeable about my new Fiat as well as everything else in securing my first brand new car. Now, I only want to deal with him and future car purchases. At no time did I feel pressured to buy something. And all dealerships should take note and follow this strategy nowadays. Logan just listened and always made sure I understood everything with this purchase. Anyone looking for a new car, I will definitely tell them to go see Logan. It will be the best experience you’ll ever have and a decision you won’t regret. Thanks again! Happy buyer here.
Jason is the best and I recommend him for your service needs. He’s the reason I changed dealerships and now go here.
Great people that work there
Any time I have any kind of problem this dealership always comes thru! I would recommend using them for all your automotive needs!!!!!!
We had excellent experience with David and George, very professional, exceeded our expectations
Samantha was thorough, professional & a pleasure to deal with...highly recommended.
Amber my advisor was great and very halpful
Finally a nice experience with the commercial team. Thanks.
Another professional and friendly experience at Winter Haven Dodge Thanks to all and especially Jason who kept me updated and informed!!
Perfect customer service! Ty
Great job 10s
For this type of service I like the Dodge brand for speed and efficiency.
Glad Jason is back. He always has my best intest and always keeps me informed.
2025 My advisor Samantha, was delightful to work with. She took very good care of my needs.
Courtesy, prompt and accommodating.
The best purchasing experience we have experienced in a very long time. We highly recommend this dealership.
Prompt service, very courteous, answered all my questions.
Bought a used car for my son, his first car. Melvin was great, probably the best experience I’ve had with a salesperson purchasing a vehicle. Was transparent throughout the whole process , worked with me on the deal , got me a good rate , got the payment right about where we were looking, and just had a great personality. However , after we finished up , we had to go to the main dealer office right around the corner and finish up the documents . The finance manager , I forget his name , was horrible. He made an amazing buying experience bad. Without going into detail , but he was basically making inappropriate comments towards me after I finished the paper work as I was leaving the office because I declined to add extra services onto my loan . I was seriously interested in purchasing another vehicle from them , a new truck , but the finance manager has me wanting to take my business some where else because of that experience . Very unprofessional. He clearly must hate his job , to act that way with a paying customer. I give 5 stars because Melvin was great , and he deserves the recognition.
Great communication, fast work, friendly staff.
Very friendly and had Vehicle done when promised. Bought tires at dealership so tire rotation is free. Recommended other services needed. Was never pushy
Very pleased with the service and assistance i received. This dealer definitely recommended, they are extremely professionals and know what they are doing. Thanks you
Great service
Prompt, polite attention to customers. Helpful and knowledgeable to my questions
My Service Specialist, Jason, was extremely helpful, answered all my questions, and got me out the quicker than he had estimated. Great visit today.
Jason is the man hands down gets it down accommodates all needs in a timely manner. Highly recommended. Go See Jason He’ll Get You Right
We just purchased our second Jeep vehicle at this dealership. And just as the first time, the experience was great. Our salesman, Phil listened to what we were needing and delivered on exactly what we asked for. I completely recommend this dealership for your vehicle needs.
Samantha and Steve have been remarkable!
I took my Ram truck in for service and a recall and Vicky handled everything very professionally and was very nice
I have to say today's experience surpassed any of the others in the past. My wait time was on the money! The young lady said 1 1/2 and my vehicle was done in less than the time frame given. Normally I wait at least 3 hrs with an appointment. This time no grease or foot prints in the truck. Thank you!
An awesome process, very professional and no nonsense when it comes to making sure the customer is satisfied when driving away! Keith was great and I highly recommend this team.
Very satisfied with the service received with checking in and out and the service on my vehicle.
The people were very helpful and take good care of you
Alyssa was wonderful! Will always go to her for my oil changes.
I took my Dodge journey to the dealership because it had a major problem I didn't understand that they were trying to help me by bringing my car back and forth so I was upset about it so I gave a bad review, but this morning I went and talk to the manager and he explained everything to me he was so professional thank you.
Service was great. Customer care (Samantha) was terrific. I couldn't be happier with the level of service she provided.
Professional and fast
Luis was AMAZING! He made the process as a first time buyer soo easy and was very helpful whenever I had any doubts or questions. Luis is the BEST at what he does! I am very grateful and thankful for the team I had throughout this process. Thank you!
feels like home... get to know those that work there... great folks
Great service and timing
Very informative and helpful getting my car fixed. Amber was the service representative who helped. Kudos for a great handling of my problem.thank you.
Sales people were outstanding
Quick and friendly service!
The service advisors did a thorough job of understanding the problem with my Jeep. Addressed the issue same day. I’m very happy with the efficiency and level of service I received from the staff and dealership.
Great experience, trustworthy staff. Giovanni was honest and straightforward. I got a great deal and exactly what I wanted.
Friendly service as always, timely communication on the status of my vehicle and provided me with photos of my vehicle’s repair and maintenance concerns.
They do a good job and are very nice people
I called Winterhaven Jeep to purchase a Jeep and they connected me to a salesman named Rak. He was amazing, very knowledgeable, friendly and not a high pressure salesman! Walked me through ever step. I can honestly say he went out of his way for me. I lived two hours away and he arranged for drivers to meet me and give me the vehicle. Even followed up days later to see how I like the Jeep. I would highly recommend Rak to anyone!
Samantha is always so professional and helpful. Keeps me updated on the progress of my vehicle.
Good service and friendly people
Great service from Alysa H. during my oil change!
Mrs.Vicky is amazing very professional. She kept me updated with everything they were going to be doing. I highly recommend going here. They are very honest people. Thank you guys for taking care of my car and being so nice.
Ask for Jay, you won't be disappointed ...
This past weekend I had the honor of working with Jose ! Wasn’t sure (at the time) that any dealership would be selling me a car as a first time buyer who knew only so much about cars . Jose was able to provide me with a variety of offers and even gave me knowledge throughout our experience about not only the dealership but owning a car as a first time buyer. Super great experience and I love my brand new car !
jay rodriguez is the goat, if you wanna buy a car hit him up specifically
Gabrielle is awesome!!!! Highly recommend getting a car from her!
These guys handle my company fleet. Good communication and always satisfied. Amber is my main person and she does a great job. After buying my tundra, returning it for a lemon and grabbing another dodge ill never look back.
Please see Jay if you want a great deal on a 2500 RAM. He went the extra mile to make sure I had the best deal. Even with other offers coming in at the last minute, Jay bent over backwards to make it happen. He saved me a 7 hour round trip. All was done seamlessly and very convenient. The team there is great!
Jeremy Levi and niko were great
I recently bought a 2015 Dodge Dart SE. It happened to have several recalls regarding its automatic transmission, I was aware of this when I bought the car. I was driving in Winter Haven a few weeks ago and the transmission would not go into park. I called for a tow, twenty minutes later I was on my way to Winter Haven Dodge, Chrysler, Jeep, and Ram. This was on a Saturday, the service advisor was kind and she informed me that my car is safe in the lot Later that afternoon the service center called me and informed me that it was a bad bushing in the transmission and that I was lucky and they had the covered part in stock and it was ready to be picked up. I has some interval maintenance done and was surprised that there prices weren't to bad . I am happy with the service that was provided.
Amazing service
Alex and Jayden were awesome and super helpful!!!
Shout out to Conor Great customer service great attitude if you ever need a car look for a Conor very happy with my new car thanks, Conor
I was treated so kindly and everyone was very professional! It’s nice to have a dealership in Winter Haven that is as awesome as this one!! I would suggest anyone to purchase a vehicle from here!! Thank you all for all your hard work!!
jayden and jay did a good job helping me buy my first car!!!
I had an excellent experience with Dodge Chrysler Jeep Ram of Winter Haven. The entire team was professional, friendly, and genuinely focused on providing great customer service. They made the process easy and stress-free, answered all of my questions, and kept me informed throughout my visit. I really appreciated their honesty, efficiency, and attention to detail. I would definitely recommend Dodge Chrysler Jeep Ram of Winter Haven to anyone looking for a dealership that truly cares about its customers.
Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
Gabby was very helpful and an absolute pleasure to speak with.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
Jayden made the finance process the fastest and easiest I’ve ever experienced while buying a vehicle! Definitely recommend these guys.
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez 🏆 customer service that never misses 🎯. Thank you Gabrielle. She’ll treat you right and won’t jack your finances up. 💯
Gabby was a great person to work with and lots of help would recommend her to anyone. Thank you Geri Gow
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
From my experience I recommend Alex and Jayden the best.
These guys are wonderful people so care about there customers service center. The front desk service young lady are AWESOME 👌
Jayden and Keith made our buying experience so smooth, thanks guys
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Good service and very professional
Great sales service Jeremy is awesome
Jayden and Victor were great!
Lamont was a great help
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
This is an Amazing team. Would recommend for servicing or sales. They never let you down. Again an Amazing Team!
Best staff ever, very polite and friendly!!!!
Excellent staff, very good customer service.😉
My daughter need a car after her car was totaled in an accident. They handled the entire quickly and with professionalism.
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
Great service! THANKS for the great service.
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
Wonderful Dealership and people. Kyle Williams is the best. Helped us from beginning to end. He is a pro if you need a car or truck.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
I had to take the Challenger in to Winterhaven service department. Alex and David were very professional and helpful.Thanks
Very friendly staff and informative, were able to talk through questions and make us feel confident.
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process. He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer. The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont Hope you manager sees this. Great assist to the team
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Best repair shop it Winter Haven. Owners are the best and take care of their customers.
Phil is the man he didn't stop until I got my dream truck
Had a great experience at Winter Haven Dodge! Conor Turnbull was very helpful, professional, and made the entire process smooth and stress-free. He took the time to answer my questions, kept me updated, and made sure I understood everything throughout the purchase. I appreciate the excellent customer service and would definitely recommend asking for Conor if you’re looking for a vehicle. Thanks again for all your help!
Great dealership
Car is very clean best experience
I want to highlight a great experience I had at this dealership. It started off a little rocky when I purchased a 2018 Jeep Wrangler and drove it home to Georgia and got it checked for some paint imperfections at the local Jeep dealership. I called these guys and they were more than willing to work with me on trading the vehicle for a different vehicle. Both the salesman (Steve) and the sales manager (Jacob) were very professional and took care of me. I just want to say they didn't have to, but they made it right, and for that I am thankful. They even had a driver deliver the vehicle to me in Georgia and take the old vehicle back. If You’re in the market for a new or used vehicle. I would highly recommend this dealership..
The check-in person was fast and courteous. Especially, if you make the appointment online to expedite your check in. The service was done in a reasonable amount of time and the cost was typical for the work I had completed. I will continue to give Dodge Chrysler Jeep Ram of Winter Haven my business for my Ram truck.
Efficient scheduling, quick turn around.
We went to Dodge Chrysler Jeep of Winter Haven looking to purchase a new truck for my dad and were greeted by Jeremy, who was very helpful and professional throughout our visit. He made the entire process smooth and stress-free, answered all of our questions, and made sure we found exactly what we were looking for. We purchased a 2025 RAM 2500 and couldn’t be happier with the experience. Highly recommend Jeremy and the team at Dodge Chrysler Jeep of Winter Haven!
I don’t typically leave reviews unless I’m extremely dissatisfied, but this experience was very concerning at first. After an oil change appointment, my vehicle began shutting off and struggling to stay running at red lights and while idling. Since my vehicle had been perfectly fine beforehand, I immediately brought it back because I knew something was wrong even though no codes were appearing. Thankfully, after further investigation, it turns out the issue was not related to the dealership or the oil change at all, but instead contaminated gas from a recent fill-up. Even so, I truly appreciate how Alex handled the situation from the beginning. He took my concerns seriously, reassured me throughout the process, and made sure everything was taken care of until my vehicle was back to normal. I also want to acknowledge Vicki for escalating the situation to management instead of brushing it off. Both Alex and Vicki provided excellent customer service during a stressful situation and made me feel like a valued customer. Thank you both again for your professionalism and help throughout the process.
Was able to pick a vehicle and complete the sale in two and a half hours . Avery was very helpful and understood what I was looking to achieve. Thanks again for all your help
Great service
Beautiful experience, fast, friendly and fair!
I came from a couple hours away after having inquired about the car 2 days prior. I got to the dealership just after it opened and got to be the first and only person to see and test drive the car. Victor and Kyle were awesome. They were very helpful, friendly, and informative. I quickly bought the car while I had the chance!
Thank you victor and Kylie for making this such a smooth and easy experience. I really appreciate all your help, I’m excited about my new car.
David Prindiville was very helpful when it came to assisting me on my oil change. He gave me a call let me know what needed to be done and where we were at and he’s a very kind hard-working guy thank you David again for your hard work and dedication!
Amber was super cool. Service was fast and efficient.
Very good service
We were in a pinch and needed a new vehicle. We found a pre-owned Grand Caravan and purchased it with the warranty. Once that kicked in, we had over $6000 worth of work covered for only $100. The whole experience was easily explained to us by Abdel and they took care of any speed bumps that came along. It was a greater experience than our last time we bought a vehicle in 2015 from somewhere else.
Amazing experience, Victor and Kyle greeted me , had the car I wanted to look at and the carfax upfront waiting on me. They kept everything straight forward with me from the beginning. No sugar coating no salesman bs. Kept it professional but honest and got me an amazing deal on my new car! 10/10
Absolutely the best customer service there is.
David Prindiville had fire customer service and made the entire process smooth and understandable.
José assisted me on Friday it was a very helpful guy and made me feel really welcomed.
Some of the best people I could have ever gotten to help me out! Victor was the man through the whole experience, made the trip from Lutz and everything was a smooth ride
Victor and Kyle are awesome! No BS, in and out with no hassles.
Work was done quickly and correctly. Friendly staff
Went above and beyond no pressure easy to deal with Jay and the finance team made it happen.
I had a quick, easy, and completely painless car buying experience at LPK Used Vehicles. From start to finish, everything was smooth and stress-free. Kyle is the best—super helpful, knowledgeable, and made the whole process simple. Highly recommend if you’re looking for a hassle-free car buying experience!
I had a great experience working with my salesman Jay. He was knowledgeable, honest, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions and made sure I got exactly what I was looking for. Highly recommend!
Victor and Kyle were the absolute best! Gave me exactly what I asked for and made it as painless as possible!
Just had purchased our 3500 Dodge Ram Limited and was towing our camper to Florida from New York which check engine light came on, we called and they got us right in. Truck was there 2 weeks waiting for part and everyone was fantastic there keeping us updated and giving us a vehicle to drive. We now have truck back so we can get home. Thanks again for all your help!!
Great service
I truly appreciate the service department on getting my car fix in a timely manner. I have gone to a few dodge/jeep dealerships around polk county and I will gladly drive an hour to come back to Winter Haven. They treat you with respect, keep you posted throughout the process and fix your car quickly. Thanks Service Department for the experience!
Excellent buying experience. Keith was very knowledgeable and helpful.
Kyle, and Victor are amazing, Definitely the easiest car buying experience I’ve ever had. Definitely recommend!
Outstanding service , with attention to detail and professionalism. Amber, was amazing.
I had my truck serviced and the advisor was exemplary. Amber did a fantastic job. I highly recommend you visit Dodge of Winter Haven for all your vehicle needs.
This review is for anyone who lives outside of Florida, as it's something I've never attempted before (I had to rely on ChatGPT and Gemini for guidance). I wanted a very specific car, and it turns out a nationwide search only showed 7 cars. Some where within 200 miles but the dealers were being obtuse (New York Metro Area), but there was one was in Florida. I contact Phillip and he started the ball rolling and then he handed it off to a gentleman named David. David took pics as I requested, sent them via text, and we negotiated a deal. He sent me warranty info, window sticker, the whole nine yards. I was able to sign some documents electronically, they setup the loan agreement, received a call from the bank to confirm my identify, etc.. The biggest hiccup was on my end dealing with wire transfers (PNC Bank). I received an email from Sirius XM that my 3 month subscription started. They handled the Florida DMV paperwork as well as the NJDMV. Some paper work needed a physical signature so they sent me a packet via over-night and I sent it back within 30 minutes of receiving it. Because I live in NJ, it wasn't worth it for me to fly down and pick up the car, so I arranged transport (as an aside don't fall for the cheap carriers). Was the process stressful ? Yes..and I knew that going in.. what is worth it ? Absolutely. I can't thank David enough for being ridiculously responsive. Every time I stressed about something, he responded "oh.. we take care of that". Seriously.. how cool is that ?!? Thanks gentlemen. And anyone reading this review, I just have to say I'd do it again.
The teams was very helpful and awesome. Especially Andy Savas. Thank you again.
All the employees are knowledgeable and courteous
Great service staff! Very friendly & professional!! Vicky was amazing!
Love this dealership! Been buying cars through them since 2016. The service is always top notch!
Phillip Morton was an amazing help for me today! If there is anything you need at Dodge he is your goto man to get the job done! Give him a call today! :)
Awesome experience James our sales person was great and knowledgeable, even the experience was fast .
Thank you to the team at the Jeep event for such a great experience! I was excited to attend, and winning a prize was definitely the highlight of the day. Everyone was friendly, welcoming, and professional. I truly appreciate the effort you put into making it such an enjoyable event!
We cannot thank Heart for Winter Haven enough for connecting us with Alex Mahalak. From start to finish, Alex provided extraordinary attention that completely elevated our customer experience with FIAT and DODGE. It is rare to find someone so dedicated to enhancing their customer’s experience so… I guess we’ve found a gem. We are more than happy to refer anyone looking for new transportation to Alex and the team. Thank you all for going above and beyond to ensure our family rides comfortably and safely!
© 2026 Dodge Chrysler Jeep RAM FIAT of Winter Haven