I called Winterhaven Jeep to purchase a Jeep and they connected me to a salesman named Rak. He was amazing, very knowledgeable, friendly and not a high pressure salesman! Walked me through ever step. I can honestly say he went out of his way for me. I lived two hours away and he arranged for drivers to meet me and give me the vehicle. Even followed up days later to see how I like the Jeep. I would highly recommend Rak to anyone!
Mrs.Vicky is amazing very professional. She kept me updated with everything they were going to be doing. I highly recommend going here. They are very honest people. Thank you guys for taking care of my car and being so nice.
Jeanna provided excellent service and kept us in the loop the entire. We came here from another dealership and she has made this a much more pleasant experience!
I bought a brand new ram 2500 from Winterhaven Dodge Chrysler ram about three months ago. The day after I took it home, the truck broke down. I brought it back to them. They couldn’t really figure out what it was. It turned out to be a star case which is when they have to deal directly with RAM to fix the issue. The truck was in the shop for about three months they stuck with it. They did get it running perfectly. It turned out to be a defective fuel pump. They gave me a loaner car in the meantime did not charge me a penny I can’t blame them for selling me the truck because they did not make it. However, they stuck with it until it was fixed. No complaints toward the dealership themselves young lady named Vicky in the service department was a lot of help.
We had a great experience buying a used Ram 1500 truck yesterday! Keith Miles was honest, patient, and easy to work with throughout the entire process. We drove all the way from Orlando to Winter Haven, and he made everything smooth and hassle-free. We would definitely recommend Mr. Miles to anyone looking to buy a vehicle in Winter Haven.
Jeremey Smith was a great salesman to work with. He was very knowleganle & answered all our many question. He made it a seamless process wbich reduced the stress tremendously. We would highly recommend Jeremey!
Great experience working with Philip Kaiser. He was friendly, professional, and made the whole car-buying process easy and stress-free. He was knowledgeable, patient, and never made me feel pressured. I really appreciate his help and would definitely recommend him to anyone looking for a new vehicle.
Well, it was our first time visiting this dealership, and oh my goodness, the service and attention to my and my husbands' needs were exceptional. Thank you so much Phillip Kaiser for your knowledge and understanding our needs with the truck. We are beyond pleased and honored to have had you as our salesman. You made the whole experience so easy and less stressful. The service and attention you provided is well above and beyond any other service we've received.
Hi everyone, my name is Dunia Manzanares, and I want to tell you why I’d give this place 1,000 stars. First, it’s the people—specifically someone very special named Jay Rodriguez, who simply made my life easier. To keep a long story short: I live in Miami and tried to get my pickup truck here, but the dealership I visited was a nightmare; I couldn't get a good deal. In contrast, at Dodge Chrysler Jeep Ram, I not only got my beautiful pickup but also an unbeatable monthly payment, plus a new friendship and my eternal gratitude. Kindness, respect, empathy, solidarity, diligence, PATIENCE (lol), and so much more... Seriously, don't hesitate to go there; you'll be just as happy as I am. Thanks, Jay Rodriguez—you're the best.
Very pleased with my buying experience at this dealership. Philip Kaiser took great care of me and my family through the journey of buying of a new vehicle, he made something I normally dread doing very easy, he took his time helping us find the perfect vehicle to meet our needs.
We will most definitely recommend him and dealership to our friends & family
I had an amazing experience with Ethan he was very knowledgeable and easy to work with it. The whole process was smooth. Niko and Jayden helped get us to exactly the payment I needed. I look forward to all the new adventures my family is going to have in our new 2026 Ram 1500. I highly recommend coming to Winter Haven Dodge to get a new vehicle very professional and family oriented.
Great dealership and staff, I will definitely recommend them. Clint Turndull and Phil Kaiser were great help in getting my new ram I appreciate their expert service.
We buy all our vehicles here. They are so friendly and helpful and Keith really went out of his way to help us get a brand new truck! Thanks Keith - we will definitely be back.
I had a great time purchasing my new car. Alex helped me and the process was smooth and easy. I am happy with my purchase and would recommend him to anyone looking for a car.
We had such a great experience with Keith! He went above and beyond for us and made the whole process so much easier. He was patient and answered all of our questions. You can tell he genuinely cares about his customers and wanted to make sure we were happy. We truly appreciate everything he did for us and would definitely recommend Keith to anyone! ❤️
What a great experience buying a vehicle from Dodge Chrysler Jeep Ram Fiat of Winter Haven. No pressure, no stress and no problems!
Ethan Lopez and Phil Morton were fantastic to work with. Both are very professional and knowledgeable. I drove over an hour to make my purchase and upon my arrival, they had everything set up and ready to go.
The truck sold itself. Ethan and Phil are the reason I bought from Dodge Chrysler Jeep Ram Fiat of Winter Haven!
I had an amazing experience at the Jeep dealership in winter haven from beginning to end, Ethan was very professional, friendly, and helpful throughout the entire process. He answered my questions, kept me informed, and made everything feel easy. Jayden on Financial end of it made it so easy and explained everything. I truly appreciate their excellent customer service and would highly recommend working with them hands down!
Phil Morton is the sales manager and is 100% trustworthy, personable, and professional. When I was interested in a vehicle, he took a close-up video of the car, commenting as he shot the video. He also did a live cold start of the vehicle. He also graciously offered me a $500 courtesy military veterans discount. All dealerships are different. When you shop for a vehicle at this franchise, you can be sure that there is no hidden agenda. Talk to Phil and he will treat you right.
OK, I’ve been on a Jeep Wrangler for over 30 years and I’ve been dealing with the same person in New Jersey, but I found Winter Haven Chrysler Dodge Jeep ram from sales people to finance to the managers. The general manager. These are the best people to deal with they will do the right thing for you. Manny, Ethan, Jayden, Niko, and Clint every body is so on point, they work with you and keep the car buying expierence amazing.
Bought my dream car from boys here at the Dodge dealership in winter haven Florida. Service was fast and easy . Made sure I was fully covered. You want your next new or used vehicle come in and see Ethan Lopez, Jayden Lopez, and Nicholas Gelpi
Full disclosure: I'm an employee of Stellantis, but not of this particular dealership or its sister locations. (I'm a Data Engineer.)
I've interacted with this dealership several times with regard to my employee lease vehicles, both the service and the lease delivery and turn-in. The people are remarkably friendly and always willing to go the extra mile. I'll happily continue coming here.
I was promptly greeted. Very friendly welcoming & professional. The service I came for was performed in a timely manner & I was kept abreast throughout the process as to the progress on my vehicle. They also did a complete inspection. All was good. I will be back for service & sales needs.
The staff are always friendly & knowledge. They keep you updated with texts while you're there to let you know progress of your service or repair. They have a very comfortable waiting area & free wifi. Definitely recommend!!!!
This past weekend I had the honor of working with Jose ! Wasn’t sure (at the time) that any dealership would be selling me a car as a first time buyer who knew only so much about cars . Jose was able to provide me with a variety of offers and even gave me knowledge throughout our experience about not only the dealership but owning a car as a first time buyer. Super great experience and I love my brand new car !
These guys handle my company fleet. Good communication and always satisfied. Amber is my main person and she does a great job. After buying my tundra, returning it for a lemon and grabbing another dodge ill never look back.
Please see Jay if you want a great deal on a 2500 RAM. He went the extra mile to make sure I had the best deal. Even with other offers coming in at the last minute, Jay bent over backwards to make it happen. He saved me a 7 hour round trip. All was done seamlessly and very convenient. The team there is great!
I recently bought a 2015 Dodge Dart SE. It happened to have several recalls regarding its automatic transmission, I was aware of this when I bought the car.
I was driving in Winter Haven a few weeks ago and the transmission would not go into park.
I called for a tow, twenty minutes later I was on my way to Winter Haven Dodge, Chrysler, Jeep, and Ram.
This was on a Saturday, the service advisor was kind and she informed me that my car is safe in the lot
Later that afternoon the service center called me and informed me that it was a bad bushing in the transmission and that I was lucky and they had the covered part in stock and it was ready to be picked up.
I has some interval maintenance done and was surprised that there prices weren't to bad .
I am happy with the service that was provided.
I was treated so kindly and everyone was very professional! It’s nice to have a dealership in Winter Haven that is as awesome as this one!! I would suggest anyone
to purchase a vehicle from here!! Thank you all for all your hard work!!
I had an excellent experience with Dodge Chrysler Jeep Ram of Winter Haven. The entire team was professional, friendly, and genuinely focused on providing great customer service. They made the process easy and stress-free, answered all of my questions, and kept me informed throughout my visit. I really appreciated their honesty, efficiency, and attention to detail. I would definitely recommend Dodge Chrysler Jeep Ram of Winter Haven to anyone looking for a dealership that truly cares about its customers.
Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez 🏆 customer service that never misses 🎯. Thank you Gabrielle. She’ll treat you right and won’t jack your finances up. 💯
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
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